Shipping policy

Shipping and Delivery

Shipping coverage
LuministHome currently ships to addresses in the United States. If checkout does not accept a destination, shipping is not currently available to that location.

Shipping cost
Shipping rates and eligibility vary by product and destination. Available shipping methods and any charge are displayed at checkout before payment. Some products or order values may qualify for free tracked U.S. shipping when shown at checkout.

Order processing
Orders are prepared for fulfillment after payment is confirmed. Processing time can vary by product, supplier, destination, and order volume.

Delivery estimates
Delivery time includes order processing and carrier transit. The fulfillment location, available route, carrier conditions, customs processing, severe weather, destination, and other events outside our control can affect timing. Delivery dates are estimates rather than guarantees.

Tracking
When tracking is available, we will send it to the email address used at checkout after the package ships. Tracking can take time to update after the carrier receives the package.

Multiple packages
Items in the same order may be fulfilled from different locations and may arrive in separate packages. You will not be charged additional shipping solely because an order is split into multiple packages.

Address changes
Please review your shipping address before placing your order. Contact us promptly at luministhome@gmail.com if a correction is needed. Once fulfillment begins, we may be unable to change or redirect the shipment.

Lost, delayed, or damaged packages
If tracking has not updated for an extended period, or a package arrives damaged, contact luministhome@gmail.com with the order number so we can investigate.

Questions
For shipping questions, contact luministhome@gmail.com.